Return Policy

Thank you for choosing to shop with L&A Glam. Below highlights our return and exchange policy.

All sales are final.  

We do not accept refunds nor returns.

However, if after delivery, you discover that the beauty products you ordered are different from the one delivered (in size, texture, colour etc.), please call or email us immediately and send photographic evidence to confirm we have delivered a wrong beauty product. 

If a beauty product delivered to you is not as described on our website on the order confirmation page, or damaged in transit during delivery, the customer should keep the product as it is with the original packaging so we can inspect it and a full refund or exchange will be made.

Please ensure that all items are returned in their original packaging with their labels intact. In addition, due to sanitary purposes, we will not be accepting any exchange of products that have been washed, worn, coloured or tampered with.

CANCELLATION OF ORDERS

We allow our customers only 24 hours for any cancellation of orders in order to receive full refund. Orders after 24 hours can't be cancelled and will be processed, then shipped out.